We're Here to Help
Questions about the app, feedback, or something not working the way it should? Send us a note and a real person on our team will get back to you within 2 business days.
Contact Us
support@fynnfamily.comWe reply within 2 business days.
Help Us Help You Faster
- The email address you signed up with
- Your iPhone model and iOS version
- A screenshot, if something isn't working
Common Questions
How do I get started and bring my partner in?
Download Fynn, set up your family and start in the family chat. Forward one school email or add one thing to the thread, and Fynn takes it from there. When you're ready, invite your partner from [Profile > Settings > Edit Account > Add Family Member]. Fynn works with one parent and gets better when you're both in, together.
What is Founding Families early access?
Fynn is free during early access. Founding Families get in first, use the full app at no cost for a limited time, and help shape what we build next. We'll let you know well ahead of any changes.
How do I delete my account and data?
In the app, go to [Profile > Settings > Edit Account > Delete Family Account] and follow the steps. This permanently removes your account and your data. Prefer a hand? Email support@fynnfamily.com from the address on your account, and we'll handle it for you.
How is my family's data protected?
Your family's messages, emails and calendar stay yours. They are used only to run your household and are never sold or used to train models outside your family. Delete your account and the data goes with it. Read our full Privacy Policy.
How do I share feedback or request a feature?
Email support@fynnfamily.com with what's working, what isn't and what you wish Fynn did. As a Founding Family, your feedback directly shapes what we build next. We read every message.
Company Information
Fynn Family ABOrg. No. 559583-6247
Storsvängen 3
129 41 Hägersten
Sweden
Email: support@fynnfamily.com